We work remotely
If you work with us, meetings and communication will take place online. Our company is based in Cleveland, Ohio. But we can help you no matter where you are in the United States.
We don’t sell anything
We are your guide. To keep your complete trust, we don’t sell anything. We don’t purchase hardware and resell it at a marked up price. We don’t partner with software vendors and sell you their software so we can make a cut. We feel that this would muddy the waters, effect our relationship with our customers, and prevent us from providing you with the best possible solution. And the best solution may just be the technology you’re already using.
We don’t advertise third party goods or services
If we write or talk about another company’s product, what we say is how we truly feel.
We don’t do affiliate programs
Your trust is more valuable than any affiliate program. We’re human. We know that our judgement can get cloudy if we get a kickback for recommending a product or service to you. Our goal is to give you the best recommendations for your needs. We will NEVER signup for any, or create any of our own, affiliate programs.
We don’t accept products for free or at a discount for review
We can’t properly judge the value of a product unless we’ve paid the advertised price. This will ensure that we are recommending to our customers only goods and services that we would use, and pay for, ourselves.
We have limited availability
The Bentodesk team is currently my wife and I. Providing you with the best service is our joy. However, our availability is limited. I work full time in IT at an awesome company in Westlake, Ohio. My wife’s primary focus is the wellness of our family. But, rest assured, we will be clear in our communication of our availability.
We don’t know everything
There will be occasions when we will not have a solution to your problem. When that happens, we will let you know that we don’t have the answers. But that doesn’t mean we can’t find them or someone else who does.